Part-Time IT Associate

Company Description

Manhattan GMAT is the fastest-growing test prep Company in the country. Exclusively focused on the Graduate Management Admission Test, Manhattan GMAT has quickly gained an impressive roster of corporate clients, including many Fortune 500 Companies. Manhattan GMAT currently conducts corporate classes, group classes, and private instruction in New York, Los Angeles, San Francisco, Boston, and Chicago, and its acclaimed Preparation Guides are now available in Barnes and Noble and on Amazon.com. For more information visit www.manhattangmat.com.

Position Description

ManhattanGMAT seeks a part-time computer support technician to provide day, night and weekend technical support to company customers. The individual will provide phone, e-mail and walk-in support for our distance-learning software, internet-based audio labs and simulated testing software. Individual is also responsible for assisting in the operations of the company’s internal networks (Office and Testing centers) and supporting the company's professional staff. The ideal candidate will possess excellent technical, communication, and customer service skills.

Qualifications

  • A strong technical background including experience with PC hardware and Windows XP / Windows Server 2003

  • Solid written and verbal communication skills with a strong emphasis on telephone skills, strong interpersonal skills, and an orientation toward providing excellent customer service

  • Knowledge of basic networking, client/server technologies, LAN/WAN, desktop operating systems, data communications software and standard Office and productivity software packages

  • Ability to apply technical knowledge in a logical progression to diagnose customer problems

  • Additional Skills – Email Servers, Web Servers (IIS/Apache), Open Source Applications, Scripting (VB, Javascript, PHP), HTML

Compensation

  • $15/hour

  • Optional participation in 401K plan

  • FSA

Hiring Process

Your application must include the following:

  • A cover letter detailing your interest in this position and your relevant experience

  • An up-to-date resume