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Company Description
ManhattanGMAT is the fastest-growing test prep Company in the country. Exclusively focused on the Graduate Management Admission Test, ManhattanGMAT has quickly gained an impressive roster of corporate clients, including many Fortune 500 Companies. ManhattanGMAT currently conducts corporate classes, group classes, and private instruction in New York, Los Angeles, San Francisco, Boston, Chicago, Philadelphia, Seattle, Toronto, Montreal, Houston, Dallas, Austin, Washington, D.C. and many other cities, as well as online classes available worldwide. Its acclaimed Preparation Guides are now available in Barnes and Noble and on Amazon.com. For more information visit www.manhattangmat.com.
Position Description
ManhattanGMAT seeks a part-time technology associate to provide day, night and weekend technical support to company customers. The individual will provide phone, e-mail and walk-in support for our Live Online classroom software, internet-based audio labs and practice exam testing software. Individual is also responsible for assisting in the operations of the company’s internal networks (Office and Testing centers) and supporting the company's professional staff. The ideal candidate will possess excellent technical, communication, and customer service skills.Qualifications
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A strong technical background including experience with PC hardware and Windows XP / Windows Server 2003
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Solid written and verbal communication skills with a strong emphasis on telephone skills, strong interpersonal skills, and an orientation toward providing excellent customer service
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Knowledge of networking, client/server technologies, LAN/WAN, desktop operating systems, data communications software and standard Office and productivity software packages
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Ability to apply technical knowledge in a logical progression to diagnose customer problems
- Ability to review, edit, and produce technical documents and deliverables
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Additional Skills – Email Servers, Web Servers (IIS/Apache), Databases (MSSQL/MYSQL)
Compensation
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$16/hour
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Optional participation in 401K plan
Hiring Process
Your application must include the following:-
A cover letter detailing your interest in this position and your relevant experience
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An up-to-date resume




