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Urgent. Please Help!!

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sidhu4u
 Post subject: Urgent. Please Help!!
 Post Posted: Sun Jul 11, 2010 1:40 am 
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Students


Posts: 7
I have my GMAT exam in a week's time. A few month's back I had taken the free sample test on this site. A few days ago I purchased the Manhattan SC guide and activated my 6 free online exams. However when I try to take exam number 1 it says that I do not have permission to view this item. I think this may be because I had already taken the sample test earlier.
Because of this I am not able to proceed with the remaining five tests also.
Can any body tell me how to proceed with this? This is very urgent as I was relying on practicing these 6 tests this week.
Please help me.
Sidharth
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caitlin.clay
 Post subject: Re: Urgent. Please Help!!
 Post Posted: Mon Jul 12, 2010 12:07 pm 
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Forum Guests


Posts: 132
Hi,

I just looked into your account and I saw that the order went through and that the second exam is there to be taken. You can click the green "start" button to start it.

If you're still having trouble, please feel free to give us a call at 212 721 7400 to work it out.

Best Wishes,
Caitlin Clay
Student Services Associate
Manhattan GMAT
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sidhu4u
 Post subject: Re: Urgent. Please Help!!
 Post Posted: Tue Jul 13, 2010 2:30 am 
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Students


Posts: 7
Hi Caitlin,

Thanks for your response. I had sent an email to the tech support team and they promptly took care of this.

I am able to take the exams now.

Thanks,

Sidharth
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caitlin.clay
 Post subject: Re: Urgent. Please Help!!
 Post Posted: Tue Jul 13, 2010 1:39 pm 
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Forum Guests


Posts: 132
Glad to hear it!

Yes, if you need an immediate fix, it's usually quickest to call or email us.

Best,
Caitlin
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