Hi, all

You've probably noticed the new look of the forums! (And sorry we were down for almost a week while we got things upgraded.)

The biggest difference is one which impacts how we instructors will answer questions, so I wanted to let everyone know how things are going to work. All students are now placed into one of several groups (see below).

Our overall goal is still to answer all questions from all participants, but we will be giving priority to certain categories. This doesn't mean that you won't get your question answered if you are further down on the priority list, but it does mean that you may have to wait longer than others who are higher on the priority list.

Here are the categories in order of priority:
Course Students
Students
Prospective Students
Forum Guests

Again, if you are at the far end of that list (guests), this does not mean that we won't answer your questions; we are still offering the forums as a free service to all users, regardless of your "status." But you may wait longer for an answer to your question than the people in the other categories - that's all.

Happy studying!

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Stacey Koprince
Instructor
Director of Online Community
ManhattanGMAT

Are there any time frames one can expect for either of those categories?

Thanks

no. unfortunately, you cannot "expect" answers on any specific timeframe when using this free service. we're doing the best we can to answer questions as quickly as possible, and we appreciate your patience..

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Tim Sanders
Manhattan GMAT Instructor